Technology Services

Aurora Central High School
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Welcome to ACHS Technology Services!!!

May 27, 2014 By: aurorak12 Category: Posts

Introduction:

My name is John Wollbrinck and I am the Technology Manager for Aurora Central High School.  It is my priviledge to be responsible for the installation, maintenance, and repair of 98% of the technology in this building.

I was born and raised in Colorado.  After high school I attended Front Range Community College, Metropolitan State College and graduated from Regis University with my Bachelor of Science degree in Business Adminsitration with an emphasis on Management.  I have 12 years of Telecommunications experience and 27 years of Information Technology experience as a programmer, computer operator, computer communications trouble analysis center, network engineer, Unix administrator, helpdesk supervisor, IT Manager, and (currently) Technology Manager.  My list of employers includes Mountain Bell, US West, Qwest, @LightSpeed, Fortrust, Securitas, Starbucks, and Aurora Public Schools (Rangeview and Aurora Central).

Amongst my educational endeavors I met and married Tammy Wollbrinck (School Nurse extrodinare) and together we brought two amazing children into this world, Matthew and Katrina.  We currently are owned by a dog (Patch) and a cat (Gabbie).

  

The technology of this building includes, but is not necessarily limited to, computers, printers, telephones, computer software, projectors, visualizers/document cameras, iPod, iPads, iPhones, Promethean Boards, cameras, and a host of other technology pieces purchased with school/district funds, that assist us in delivering educational content to our students. I work hand-in-hand with various staff members at Central High School and the Aurora Public Schools Information Technology Department in an attempt to deliver the highest quality service possible.

  

Who Do I Contact?:

EMERGENCIES:

If you have an absolute technology failure/emergency you should contact the front desk by touching Zero on your phone or dialing ext. 27000 and have them contact me by radio.  Do not forget to tell the operator what room number the assistance is needed.

Your first contact for any technology issue, regardless of whether it is hardware or software related, is the APS IT HelpDesk by email at HELPDESK@aps.k12.co.us or on the web at http://isupport01/User/Dashboard to "Create an Incident".

For more specific information on varioius issues best solved by other departments please read on.

Student issues:

If a student needs to have a password reset for a Computer login contact the APS HelpDesk.

A student needing to have a password reset for Student Portal should visit with the ACHS Registrar or an ACHS staff member can contact the ACHS Registrar for a student on ext. 27070 or email Mrs. Hall at DCHALL@aps.k12.co.us .

Parent Portal issues:

For Parent Portal questions the parents involved should go through the principal's secretary, Ms. Michelle Ibarra in the Front Office.  Ms. Ibarra can be contacted at ext. 27001 or email at MLIBARRA@aps.k12.co.us .

  

PLEASE NOTE:  An email is the most reliable method of requesting technology services or assistance. Even if you have stopped me in the hall or left a voice mail please find a computer and send a follow-up email to:  HELPDESK@aps.k12.co.us .

  

 

Happy Computing and Thanks for your continuing support and patience!!!  

GO TROJANS!!!